Data retention policy
We retain customer data while they are using the product. Please refer to https://www.myko.ai/privacy-policy for more detail. To request data deletion, contact us at privacy@myko.ai Data archiving and removal policy
Data storage policy
We store our data securely at AWS and we're SOC2 Type 2 compliant. Please refer to https://www.myko.ai/privacy-policy for more detail. To request data deletion, contact us at privacy@myko.ai Data center location(s)
United States
Data hosting details
AWS: us-east-1
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
gpt-4o, gpt-4o-mini,claude-3-5-sonnet,gemini-2.0-flash
LLM retention settings
Myko AI retains only essential data for service delivery. Metadata like table and column names is securely kept for AI performance; all other data is discarded when no longer needed. Client data is never used for model training.
LLM data tenancy policy
Myko AI ensures secure client data isolation, preventing cross-access. Customer data is never shared with third-party AI. Only metadata like table/column names and user-defined keys is used to enhance AI, with strict isolation protocols.
LLM data residency policy
Hosted on SOC 2 Type II certified AWS, Myko AI ensures secure data storage and compliance with strict security standards. AWS’s geographic hosting supports regional data residency, keeping data within specified jurisdictions as needed.